Menusso vs DoorDash: a marketplace listing or your own app
DoorDash Marketplace and Menusso solve different problems, and many restaurants use both. Marketplace brings new customers for a commission; Menusso gives your regulars an app in your own name for a flat fee.
The short answer
DoorDash Marketplace charges a commission per order, while Menusso charges $129 per month and 0% commission. As of October 2026, DoorDash lists 15% (Basic), 25% (Plus) and 30% (Premier) on delivery orders from the DoorDash app, and 6% on pickup. DoorDash also offers commission-free direct ordering (Storefront), where you pay standard payment processing and customers pay delivery.
Pricing side by side
As of October 2026:
| DoorDash Marketplace | DoorDash Storefront | Menusso | |
|---|---|---|---|
| Monthly fee | None | None listed | $129, first month free |
| Commission | 15% / 25% / 30% delivery, 6% pickup | 0% on direct orders | 0% |
| Activation | None | None listed | $0 |
| Card processing | Included in commission, per DoorDash | Standard processing fees apply, rate not stated on the page | Standard processing fees apply via the payment processor |
| Delivery | Dashers, included | Dashers, customer pays delivery fee | DoorDash Drive, restaurant pays per-trip fee |
| Branded app | No, listing in DoorDash app | No, web ordering page | Yes, your own App Store and Google Play app |
Worked cost example: 300 orders at $35
At 300 orders a month at $35 average, DoorDash Marketplace costs between $630 and $3,150 in commission depending on plan and order type. 300 orders x $35 = $10,500 in monthly sales.
- Basic, delivery: $10,500 x 15% = $1,575
- Plus, delivery: $10,500 x 25% = $2,625
- Premier, delivery: $10,500 x 30% = $3,150
- Any plan, pickup: $10,500 x 6% = $630
Menusso for the same 300 orders: $129 per month flat and 0% commission. Card processing fees and the DoorDash Drive fee on each delivery trip are paid on top, and the pickup orders carry no delivery fee. Menusso does not publish a processing rate in this comparison, so the processing line is left out of the Menusso subtotal below; ask your payment processor for your rate.
These are not like-for-like: Marketplace orders come from DoorDash's own audience, and the commission also covers marketing, Dasher logistics and card processing. Orders from your own app come from customers you already have.
How they work together
Menusso delivers through DoorDash Drive, so DoorDash is part of the Menusso delivery setup, not a rival. A restaurant does not need a Marketplace listing to use Drive; it pays only the per-trip delivery fee. A common approach is to keep Marketplace for discovery, then invite those customers to order again in your own app, where the commission is 0%.
When DoorDash is the better choice
- You need new customers to find you. DoorDash's audience is the reason for its commission, and a new app has no audience until you promote it.
- You have few direct orders. With low volume, a commission-only model has no fixed monthly cost.
- You want zero setup effort. DoorDash lists no activation or subscription fee.
- You want DoorDash's order guarantee. The Plus plan promises a commission refund if you receive fewer than 20 orders in a month, per DoorDash's pricing page.
When Menusso is the better choice
- Most of your orders come from repeat customers and the commission is eating the margin.
- You want your own brand on the guest's phone, with push notifications on every status change.
- You want to own the customer database and send push notifications yourself.
- You want a predictable monthly cost.
To see the app for your own restaurant, book a demo at menusso.com or email [email protected].
$129/month, first month free, $0 activation fee.
Book a demoFrequently asked questions
How much does DoorDash charge restaurants?
As of October 2026, DoorDash lists commission on delivery orders from its app at 15% (Basic), 25% (Plus) and 30% (Premier), and 6% on pickup orders. It lists no monthly or activation fee; an optional DoorDash tablet is $6 per week after the trial.
Does Menusso replace DoorDash?
No. Menusso gives you your own branded app and uses DoorDash Drive for delivery. You can keep a DoorDash Marketplace listing for discovery if you want it.
Do I need a DoorDash Marketplace listing to use Menusso delivery?
No. Delivery through DoorDash Drive does not require a marketplace listing. You pay only the per-trip delivery fee.
Is DoorDash Storefront the same as Menusso?
Not quite. DoorDash Storefront is commission-free direct ordering on a web page, with standard processing fees and customers paying delivery. Menusso is a branded app on the App Store and Google Play plus a web QR menu and dashboard, for $129 per month.
Who owns the customer data in Menusso?
The restaurant. Menusso includes a customer database and push notifications, and the restaurant owns that data.